Privacy Policy

This website is operated by  Feels Like Home and owned by Divania GmbH. The privacy of our users is important to us and we take care to safeguard it. This policy explains why and how we collect and use your personal data.
We may change this policy by updating the information on this page. You should check this page from time to time to ensure that you are happy with any changes that we make. This policy is effective from 1 January 2011.

1. Use of information provided by visitors


You may be asked to provide your name, e-mail address or other personal information on our site in order that your enquiry can be dealt with. When you provide this information you are asked whether you wish to receive any further communication from Step by Step Guide.
If you choose not to receive further communications we will only use your name and address details to respond to your enquiry. We will not use it for any other purpose and it is never sold to any third party.
We may use mailing houses to process certain mailings and external research agencies to carry our market research on the Step by Step Guide behalf. We ensure that such agencies will also handle information securely and in accordance with the Data Protection Act.
We will use any demographic information you provide for market research purposes (in aggregate form) only. These statistics will not include any information that could be used to identify any individual.
If you choose to receive further communication from Step by Step Guide, you may change your mind at any time by writing to us or e-mailing us.

2. Cookies

We may use cookies to store your preferences to enable us to deliver customised web page content.
Cookies are small text files that are transferred to your computer's hard drive through your web browser when you visit websites. A cookie contains a unique number, but no personal data. We will not use the cookie to identify you personally.
Most browsers allow you choose whether cookies are used or not. The 'help' portion of your browser's toolbar will usually tell you how to configure your browser to refuse cookies, to delete cookies or to notify you when you receive a new cookie. However, by turning off cookies you may make the website less efficient and some services may not function properly

3. Inaccurate data

We will make reasonable endeavors to ensure that the information it places on our website is accurate. However, Step by Step Guide does not accept responsibility for any losses caused by errors or inaccuracies in the information within the website.
If you believe that any information Step by Step Guide has published on the website is incorrect, you should e-mail office@Step by Step"> office@Step by Step - any information which is found to be incorrect will be corrected as soon as possible.
In addition, where more detailed information is needed to explain our privacy practices, we post supplementary privacy notices to describe how particular products or services process personal information. These notices can be found in the available resources section of the applicable service or product.


Please feel free to direct any questions or concerns regarding this Privacy Policy or Step by Step Guide’s treatment of personal information by writing to us at office@Step by Step"> office@Step by Step
When we receive formal written complaints at this address, it is Step by Step Guide’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Step by Step Guide and an individual.
Changes to this Privacy Policy
The terms of this Privacy Policy will govern the use of any information collected by Step by Step Guide. Step by Step Guide reserves the right to change this Privacy Policy at any time. This Privacy Policy may change as new features are added to our website or to any of our products and services. If we decide to change our Privacy Policy, we will post these changes to our Privacy Policy on our website. The most recent version of our Privacy Policy is always available from the bottom of most pages on the site. If Step by Step Guide makes a material change to this policy, we will notify you here (inside the Privacy Policy), by email, or by means of a prominent notice on Step by Step Guide’s homepage.